Returns & Exchanges
If you have had a change of mind and no longer want full* price items purchased from Lenny Rose Active, we offer a 30-day free return policy – no hassle, no questions asked! Upon returning your purchases, you can exchange for another product or credit the amount with Lenny Rose Active and use it as a gift voucher equal to the value paid for the item(s).
*Sale items are excluded from exchange or refund.
*Full price item(s) are valid for a refund and must be returned to our online store to be processed via the payment method used at the time of purchase. Please ensure you return your item in original condition, tags and packaging included, to ensure your refund. We do not accept worn / marked items or damaged packaging and tags.
To return or exchange an item, simply complete the Returns Slip and send with your items to:
47 Chrystobel Crescent. HAWTHORN, VIC 3122, AUSTRALIA
We recommend that you return items using a trackable postage method. Lenny Rose Active will not be held liable for items lost in transit. Please allow 10 business days for the return to be processed and credited to your account.